Presented By: Lynda Jennings, OTR, RAC-CT, CDP



*CE credits are not available for this course

According to the book “The Leaders Guide to Unconscious Bias” by Pamela Fuller, Mark Murphy and Anna Chow we take in about 11 million pieces of information each second but, only can process about forty of those. This means that 99.9% of the information we receive must be dealt with by our unconscious mind. We simply can’t stop and make thoughtful assessments of every piece of information that comes our way.           

We handle this by taking short cuts- this helps us make quick decisions.  What we need to remember is no one person is one dimensional. Our mental shortcuts can be flawed and can directly contradict our conscious beliefs and goals. Bias in the Workplace will assist the healthcare practitioner on identifying their own bias, developing strategies to reduce potential treatment inequalities which can impact our patient’s health outcomes and access to care. In addition, this course will educate the attendee on how unconscious bias affects our behavior and assist you in examining your own implicit bias in healthcare as well as, what resources are available to the practitioner.

Benefits to Watching:

  • Increase awareness of our own unconscious biases
  • Identify and review strategies to overcome your own unconscious bias that relates to inequality in healthcare practices

Lynda Jennings, OTR, RAC-CT, CDP, is the Vice President of Clinical Services and Compliance at The Village at Incarnate Word. She is a seasoned clinician and operations manager whose healthcare experience spans 30 years with expertise in PDPM, Medicare/Medicaid policy, compliance, documentation, and clinical programming. Prior to joining the team at The Village, she served as Chief Operating Officer at Touchstone Rehabilitation, overseeing the clinical and financial operations of twenty-three skilled nursing rehabilitation centers across Texas.

Lynda is a member of Texas Occupational Therapy Association serving on the board in various capacities including past state association president. Currently, she serves as the State Parliamentarian and CEU content reviewer. In addition, she is a member of the AOTA, Leading Age and American Association of Nurse Assessment Coordinators. She received her certification as a Resident Assessment Coordinator in 2019. Lynda is an adjunct clinical instructor at the University of Texas Health Science Center, a member of the OT Advisory Board and Alumni Council. She is a recognized expert in her field and has been a guest lecturer on various topics.


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